
14. STREAMLINE
INFORMATION ENTRY
Participants were pleased when sites automatically
presented number pads for entering values like zip
codes or birth dates. They also appreciated forms that
automatically advanced through elds as they entered
information. Conversely, they got frustrated when they
had to repeatedly tap small form elds and switch their
phone keyboard to numeric mode.
Example from Delta Mobile Site.
Key Takeaway
Oer users a number pad for elds
requiring number entry, and automatically
advance them through form elds as they
input information.
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