Google Apps for Work Instrukcja Użytkownika Pobierz pdf (Strona 63)

Change Management Guide 63

Phase 2: Early Adopter

Complete training materials for users

Time frame: Week 7

What and why: The Early Adopter phase is the first real test of your

aining plan. You’ll expand the content you created in the Core IT

phase—your intranet sites, presentations, and training.

With the Early Adopter phase, the au

dience now includes business

users, and you typically need to pay

special attention to your

executives, executive assistants, and your helpdesk or support staff.

Make sure your materials are polished so you can get solid, accurate

eedback on them.

The result: You have a set of resources to help business users get up

to speed and a training schedule to share with your project team and

the Early Adopters.

The Google Apps user learning center has ready-to-use training materials.

“You need to discover the roles in the

organization that are critical to train.

We have found that the administrative

assistants are the number one group.”

—Jim McNelis, Principal and

Founder, Dito

Dito is a Google Apps Enterprise Partner

based in the United States.

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Google Apps for Work Instrukcja Użytkownika Strona 63